Wednesday, December 14, 2005

Target's Response - Why It's Lame

Some of you may recall the outrage I expressed over Target's pharmacy policies. Well, I did finally receive a response from Target. Here it is, with my comments inserted in red.

Dear Target Guest

In our ongoing effort to provide great service to our guests, Target consistently ensures that prescriptions for the emergency contraceptive Plan B are filled. As an Equal Opportunity Employer, Title VII of the Civil Rights Act of 1964 also requires us to accommodate our team members’ sincerely held religious beliefs.

In the rare event that a pharmacist’s beliefs conflict with filling a guest’s prescription for the emergency contraceptive Plan B, our policy requires our pharmacists to take responsibility for ensuring that the guest’s prescription is filled in a timely and respectful manner, either by another Target pharmacist or a different pharmacy.

How can you guaranteee that another pharmacy will fill this prescription? You can't guarantee that your pharmacist will do it.

The emergency contraceptive Plan B is the only medication for which this policy applies.
Under no circumstances can the pharmacist prevent the prescription from being filled, make discourteous or judgmental remarks, or discuss his or her religious beliefs with the guest.

Really? The only one? So, what about birth control? If the pharmacist refuses to fill that, what will happen?

Target abides by all state and local laws and, in the event that other laws conflict with our policy, we follow the law.

We're surprised and disappointed by Planned Parenthood’s negative campaign. We’ve been talking with Planned Parenthood to clarify our policy and reinforce our commitment to ensuring that our guests’ prescriptions for the emergency contraceptive Plan B are filled. Our policy is similar to that of many other retailers and follows the recommendations of the American Pharmacists Association. That’s why it’s unclear why Target is being singled out.

We’re committed to meeting the needs of our female guests and will continue to deliver upon that commitment.


Jennifer Hanson
Target Executive Offices"

I don't feel that Ms. Hanson or Target is committed to meeting the needs of female guests. If they did they would guarantee that Target would get these prescriptions filled. This makes me a bit crazy.


At 10:01 AM EST, Blogger Stacy The Peanut Queen said...

Makes you crazy, doesn't it? It sure would me.
Makes you feel like saying:
Just do your damn job already, okay???

At 12:49 PM EST, Blogger Magpie said...

if its not illegal they should fill the prescription regardless of their religious beliefs and other reasons...your doctor issued it so they should have a legal obligation to fill it, or employ people who are willing to do the job they are paid to do...


At 3:14 PM EST, Blogger amy said...

I agree with the above comments, and I also agree with your statements regarding Target's response. There are a lot of these problems going on across the country right now, and it's high time us ladies stepped up to the plate and made sure our reproductive needs are met!


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